Success often depends on forming teams to improve innovation, project completion and much more. Here are a few ideas to consider for building truly effective teams. This formula can be used in `any environment` where you wish to build relationships for success.
"A decade or so ago, the common view was that true teams rarely had more than 20 members”
Of course, today many complex tasks involve teams of 100 or more. However, the tendency to collaborate decreases naturally as the size of a team increases beyond 20 members. When companies invest significant funds to collaboration capacity, under the right conditions, larger teams may cooperate effectively.
So, with the team size in mind, the first step is to hire the best talent.
Find Talent Team builders should think about the personalities needed. It’s been said that the personal style of team members has the greatest influence on a group’s success. The input and expertise of people with disparate views and backgrounds to create cross-fertilisation sparks insight and innovation.
Look at the following examples of unique traits of team members:
• Individuals who intimately understand the current process (experts – could be at any level in the organisation);
• Individuals who actively use the process and work closely with customers (including union involvement when applicable);
• Technical wizards;
• Individuals who are completely objective toward the process and outcome (consultants may fall into this category);
• Customers of the process (when possible) and suppliers (those people who are involved with the process at the boundaries); and
• Individuals not yet familiar with the current process (someone who brings a fresh perspective and outlook to the team).
Team members with traits that complement one another’s work best, of course. But understanding the pros and cons of diversity in teams may help a company manage collaboration.
Foundation and Vision Once team members are selected, a leader should excite, or better, inspire the team with the key goal(s). Give them a vision, athletics and training source suggests.
The leader’s work doesn’t end there, though.
Elicit Buy-In As with any effective change vision, building a winning team requires buy-in from the front-line troops.
To build the winning team, you not only need to show people what direction the company is headed in, but you need to get them to ‘buy into’ this direction. Otherwise, you cannot expect people to support a group if they do not agree with where it’s headed or, worse, do not even know where it’s headed.
Other tips for ensuring buy-in include explaining why a particular strategy is the best and reminding people what the organisation stands for and that it does indeed hold a bright future for them.
Collaboration Collaboration leads to idea discovery — that is, the foundation for an innovative product or service. The more effective this idea discovery, the quicker the development and time-to-market of a true product or service. The actual team product depends on successful collaboration.
It is all about the organisation within which the team works must assure that members:
• Understand the team and group process; • Work together effectively interpersonally; • Approach problem solving, process improvement, goal setting and measurement jointly; • Cooperate to achieve the team charter; • Establish group norms or rules of conduct in resolving conflicts and arriving at consensus; and • Use an appropriate strategy to accomplish its action plan.
Yet, the higher the proportion of strangers on the team and the greater the diversity of background and experience, the less likely the team members are to share knowledge or exhibit other collaborative behaviours.
Managers who can carefully balance these phenomena can position their companies to excel.
Continuous Commitment With the “buy-in” cited above comes commitment. And nothing kills buy-in faster than leadership or management not following through on its commitments.
Yet a team is just that: a group of individuals working together. To prevent commitment from waning, leaders should take a team “pulse” and assess members routinely. Administer a survey at least quarterly of the team members.
Or, even better, have periodic face-to-face sit-downs. In manufacturing organisations, collaboration processes are commonplace. Holding kaizen meetings, for instance, is one methodology, considered critical by some, used in manufacturing for team-based improvements.
This is simply the foundation for team building. For a team to achieve its goals, its formation must be based on best practices. A team reflects its leader’s knowledge, skills, intelligence, passion and perceptiveness.
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